Terms & Conditions

1. Acceptance of Terms

By accessing or using EsyOpBot, provided by JEA Strata Private Limited, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Service

EsyOpBot provides an automated WhatsApp-based clinic management system and a web-based administrative dashboard. Our features include AI-led appointment triaging, Medical Representative (MR) check-in verification, and patient queue management.

3. User Responsibilities

As a user of EsyOpBot, you agree to:

• Provide accurate and complete information when booking appointments.
• Not use the service for any illegal or unauthorized purpose.
• Ensure that you have the right to provide any sensitive medical information for triaging.
• Maintain the confidentiality of your clinic account credentials.

4. Intellectual Property

All content, including software, AI algorithms, branding, and graphics, remains the exclusive property of JEA Strata Private Limited. You may not reproduce, distribute, or modify any part of the service without our prior written consent.

5. Limitation of Liability

EsyOpBot is an automation tool and does not provide medical advice. We are not liable for any direct or indirect damages resulting from the use of our services, including but not limited to, appointment miscommunications or AI triaging inaccuracies. Always consult with a qualified healthcare professional for medical diagnoses.

6. Modifications to Service

We reserve the right to modify or terminate the service at any time without prior notice. These Terms may also be updated periodically, and your continued use of the service constitutes acceptance of the new terms.